Quality Management

Our quality management guarantees high customer satisfaction. We test, secure and improve our products and services on the basis of continuous quality controls. For long-term quality assurance, we developed a comprehensive program with appropriate measures.

Our goal is the highest level of quality


We have already implemented numerous activities to achieve our quality goals:

  • Our Director Quality Management is a member of the Trapeze management.
  • We are ISO 9001/14001 certified at our sites in Neuhausen (CH), Bad Honnef (D), Berlin (D) and with our subsidiary AMoTech in Neuhausen (CH).
  • We are continuously improving our processes and standards in quality and quality assurance.
  • We increase the quality of our products and solutions by developing new and better measuring methods.

 

We create more transparency for our customers by applying the RAM method

  • Reliability, availability and maintenance are three core requirements for our system engineers, logisticians and users. Together they influence the economic life cycle costs of a system and its benefits.
  • Through the FMEA method we improve quality assurance, based on a systematic method for fault analysis.

 

We are certified according to ISO 9001:2015

This standard specifies requirements for the company's internal quality management system and the continuous improvement process. A company must demonstrate its ability to supply products that meet customer requirements and the applicable legal and regulatory requirements. Compliance with ISO 9001:2015 is proof of our efforts to increase customer satisfaction, continuously improve processes, increase transparency and reduce error rates.

 

We are certified according to ISO 14001:2015

This standard is applicable to any organisation wishing to introduce, maintain and improve an environmental management system. Conformity with ISO 14001:2015 demonstrates compliance with the declared environmental policy, including proof of the goal of sustainable management through reduced resource consumption.

Certificate PDF

Anil Kumar

Director, Quality Management
Phone: +41 58 911 14 32
Email: anil.kumar@trapezegroup.com

Master of Total Quality Management

B.Sc. Computer Science

CSQA, PMP®, ITIL® Expert, SAFe® Agilist

18 years’ experience in the field of quality & process management, leading teams and initiatives and process automation.

Broad experience in leading teams working worldwide in hardware and software development.