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Swedish municipality invests in software for handling demand response transport

Yet another Swedish municipality is set to use Trapeze System for managing the transport of citizens with special transport needs.

The municipality wanted a solution that could help streamline call taking, while also efficiently dispatching trips to drivers via the latest in-vehicle technology. To meet these requirements, the municipality has invested in a web-based software solution, including the increasingly popular app, DriverMate, which uses handheld devices to connect vehicles, the dispatch centre and the ‘back office’ in real-time.

A Swedish public transport organisation, Skånetrafiken, also uses Trapeze System for handling transport for disabled passengers, as well as school pupils with special educational needs. This organisation has realised a number of benefits from using the system. You can read about Skånetrafiken’s positive experiences here.

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