Contact Us

Customer Care

Our service team know that it depends not only on the technology. The idea is to provide reliable services that assist our clients in managing their business. Our service offerings are designed to facilitate the choice of the right support and to ensure that every question is answered efficiently and economically.

To make sure that you get support to the systems you have installed please contact the Trapeze division you have contracted with:  

Trapeze Group Europe / Deutschland

Customer care

+45 8744 1650
+49 40 530031 15 0


This is a free, confidential service for our customers.

If you do not already have your MyTrapeze user id and password, you may register or call +45 8744 1650 for support in acquiring a user id and password. If you lose your user id and password, please contact customer care. To register, go to MyTrapeze.

Trapeze Switzerland / Deutschland (ITS)

Service desk

+41 58 911 12 34
Online service desk

Repair centre

+41 58 911 17 49

Trapeze-Elgeba (Ticketing)

Customer care

+49 2224 8285 0

Elgeba Repair Order

Repair Order

Customer Care

+49 531 70104 99

ITS and Ticketing

+41 58 911 11 11

Planning and Operations Management

+45 87 44 16 00

Interested in learning more about our solutions?

Request a Demo

Are you ready to learn more about our solutions?

Request more info