Providing transport services that match transport demand is a quite difficult task. Among the passengers, the perceived quality of local public transport is often based on accessibility and availability. But how does the transport authority ensure transport services match demand for transport?
One of the solutions to solve this challenge - the match between demand and offering - is to look at setting up variations, flex-lines, to supplement the existing fixed route services. To be able to create flex-lines that are based on actual passenger requirements, a powerful software system is needed. The software must be able to create route variations based on route data, stop data and demographic data.
There are numerous benefits of using actual data when creating the route variations:
Better service to the passenger; service can be adjusted as often required; a regular review of lines, routes and operating frequency.
This process can improve quality of transport services, while also keeping costs under control.